MARKETPLACE PAYMENT SERVICES AGREEMENT

Version: 1.0

Effective Date: 1 June 2025

Governing Law: New South Wales, Australia

PART 1 – INTRODUCTION

1. Purpose

1.1 These Marketplace Payment Services Terms ("Payment Terms") govern the payment services made available through the marketplace platform operated by Wonder Group International Pty Ltd ABN 33 618 065 197 ("Wonder Group", "WW", "we", "our" or "us").

1.2 These Payment Terms apply to every payment transaction processed through the Platform by or on behalf of a Customer or Vendor and form part of the legally binding agreement between Wonder Group and each User.

1.3 These Payment Terms should be read together with:

(a) the Platform Terms of Use;

(b) the Vendor Terms and Conditions;

(c) the Customer Booking Terms;

(d) the Privacy Policy;

(e) any Fee Schedule;

(f) any Booking Terms published by a Vendor; and

(g) any other policy or guideline published by Wonder Group from time to time.

Where there is any inconsistency, these Payment Terms prevail in relation to payment processing and settlement unless another document expressly provides otherwise.

2. Nature of the Payment Services

2.1 Marketplace Payment Facilitation

Wonder Group provides technology-enabled payment facilitation services through the Platform to assist Customers and Vendors in securely making and receiving payments relating to Bookings.

Wonder Group does not itself provide the Vendor Services being purchased through the Platform.

2.2 Limited Role

Unless expressly stated otherwise, Wonder Group's role is limited to:

(a) facilitating payment collection;

(b) facilitating payment settlement;

(c) deducting Marketplace Fees and authorised deductions;

(d) facilitating refunds where applicable;

(e) providing transaction records;

(f) administering payment-related functions of the Platform; and

(g) undertaking fraud prevention, payment verification and compliance activities.

2.3 No Supply of Vendor Services

The Customer acknowledges that:

(a) Wonder Group is not the supplier of the Vendor Services;

(b) Vendor Services are supplied solely by the relevant Vendor;

(c) Wonder Group does not perform, supervise, guarantee or warrant Vendor Services merely because payment is processed through the Platform;

(d) payment through the Platform does not create any contractual obligation on Wonder Group to deliver, supervise or complete the Vendor Services.

2.4 Separate Contract

Unless expressly agreed otherwise in writing, every Booking creates a separate contract directly between the Customer and the Vendor.

Wonder Group is not a party to that contract solely because it facilitates payment or provides marketplace services.

3. Appointment as Limited Payment Collection Agent

3.1 Appointment

Each Vendor appoints Wonder Group as its limited payment collection agent solely for the purpose of:

(a) receiving Customer payments through the Platform;

(b) collecting deposits, balance payments and other Booking payments;

(c) deducting Marketplace Fees and any other authorised deductions;

(d) facilitating refunds in accordance with these Payment Terms; and

(e) remitting the applicable Vendor Payout.

3.2 Effect of Payment

Payment made by a Customer to Wonder Group in accordance with these Payment Terms constitutes payment to the Vendor for the amount successfully received by Wonder Group on the Vendor's behalf.

The Vendor acknowledges that its entitlement to receive a Vendor Payout is subject to:

(a) successful receipt of cleared funds;

(b) applicable deductions;

(c) payment verification;

(d) compliance reviews;

(e) fraud prevention measures;

(f) these Payment Terms; and

(g) the Vendor Terms and Conditions.

3.3 No Agency Beyond Payment Collection

The appointment described in this clause is strictly limited to payment collection and settlement.

Nothing in these Payment Terms creates:

(a) a partnership;

(b) joint venture;

(c) employment relationship;

(d) fiduciary relationship;

(e) trustee relationship;

(f) merchant relationship;

(g) agency for any purpose other than payment collection expressly described in these Payment Terms.

4. No Financial Services

4.1 Wonder Group does not provide banking services, deposit-taking services, escrow services, investment services, financial product advice or payment services requiring an Australian financial services licence, except to the extent required by applicable law.

4.2 Payments processed through the Platform may be facilitated using one or more third-party payment processors selected by Wonder Group from time to time.

Customers and Vendors acknowledge that those third-party providers may impose separate terms, verification requirements and processing procedures.

4.3 Wonder Group does not guarantee uninterrupted availability of any payment processing service and is not responsible for delays caused by financial institutions, payment processors, card networks or other third parties outside its reasonable control.

5. Payment Principles

The following principles apply to every transaction processed through the Platform:

(a) Wonder Group acts solely as a marketplace payment facilitator.

(b) The contract for the Vendor Services exists solely between the Customer and the Vendor.

(c) Wonder Group does not become responsible for Vendor Services solely because it collects, holds, processes or remits payment.

(d) Marketplace Fees become payable in accordance with the Vendor Terms and may be deducted before any Vendor Payout.

(e) Wonder Group may temporarily hold, delay, suspend or refuse to process payments where reasonably necessary to comply with law, protect Users, prevent fraud, investigate disputes or maintain the integrity of the Platform.

(f) Wonder Group may rely on payment confirmations, payment reversals and settlement information received from its payment processors unless it has actual knowledge that such information is incorrect.

PART 2 – DEFINITIONS & INTERPRETATION

4. Definitions

In these Payment Services Terms, unless the context otherwise requires:

4.1 Marketplace Terms

Account means an account created by a User to access or use the Platform.

Booking means an agreement between a Customer and a Vendor for the provision of Vendor Services arranged through the Platform.

Booking Confirmation means the confirmation issued by Wonder Group through the Platform confirming that the requirements for a Confirmed Booking have been satisfied.

Booking Deposit means the amount payable by a Customer to secure a Booking where the Vendor permits payment by deposit.

Booking Request means a request submitted by a Customer through the Platform seeking to engage a Vendor.

Confirmed Booking means a Booking that satisfies the requirements set out in Clause 12 (Booking Confirmation).

Customer means a person or entity using the Platform to enquire about, purchase or book Vendor Services.

Marketplace Fees means commissions, subscription fees, service fees or any other amounts payable by a Vendor to Wonder Group under these Payment Services Terms, the Vendor Terms and Conditions, a Fee Schedule or another agreement between the Vendor and Wonder Group.

Marketplace Services means the marketplace services provided by Wonder Group through the Platform, including facilitating introductions between Customers and Vendors and providing related technology services.

Platform means the websites, applications, software, portals, mobile applications and related technology operated by Wonder Group from time to time.

Payment Services means the payment facilitation, payment collection, payment administration, settlement, refund processing, fraud prevention, payment verification and related payment functions provided by Wonder Group through the Platform.

User means any Customer, Vendor or other person who accesses or uses the Platform.

Vendor means a person or entity offering Vendor Services through the Platform.

Vendor Services means the products or services offered by a Vendor through the Platform, including wedding, destination wedding, event, hospitality, travel and related services.

4.2 Payment Terms

Balance Payment means the remaining amount payable by a Customer after payment of a Booking Deposit.

Chargeback means a payment reversal initiated by a Customer's financial institution, card issuer or Payment Processor.

Cleared Funds means funds successfully received by Wonder Group or its nominated Payment Processor that are no longer subject to authorisation, settlement risk or ordinary payment reversal processes.

Customer Payment means any amount paid by or on behalf of a Customer through the Platform relating to a Booking, including a Booking Deposit, Balance Payment, taxes, fees or any other authorised payment.

Net Settlement Amount means the amount actually transferred by Wonder Group to a Vendor following calculation of the Vendor Payout and after any final adjustments immediately preceding settlement, including Payment Holds, Chargebacks, refunds or other authorised deductions.

Payment Hold means a temporary restriction placed on the processing, transfer or release of Customer Payments or Vendor Payouts under these Payment Services Terms.

Payment Processor means any third-party payment gateway, acquiring bank, financial institution or payment service provider appointed by Wonder Group from time to time.

Payment Reserve means an amount retained by Wonder Group from Customer Payments or Vendor Payouts for risk management purposes in accordance with these Payment Services Terms.

Vendor Account Balance means the internal accounting ledger maintained by Wonder Group recording amounts credited to or debited from a Vendor for settlement purposes.

A Vendor Account Balance:

(a) is an accounting record only;

(b) is not a bank account;

(c) is not a trust account;

(d) is not an escrow account;

(e) does not accrue interest unless expressly agreed by Wonder Group.

Vendor Payout means the net amount payable by Wonder Group to a Vendor in respect of a Booking after deducting:

(a) Marketplace Fees;

(b) payment processing costs recoverable from the Vendor (where applicable);

(c) approved refunds;

(d) Chargebacks;

(e) payment reversals;

(f) taxes required to be withheld by law;

(g) promotional contributions agreed by the Vendor;

(h) authorised offsets;

(i) Payment Reserves;

(j) any other deduction permitted under these Payment Services Terms, the Vendor Terms and Conditions or applicable law.

4.3 Legal and Operational Terms

Applicable Law means any law, regulation, statutory instrument, ordinance, code, rule, court order or regulatory requirement applicable to the Platform, the Payment Services or a User.

Business Day means a day other than a Saturday, Sunday or public holiday in New South Wales, Australia.

Force Majeure Event means an event beyond the reasonable control of Wonder Group, including natural disasters, pandemics, war, terrorism, cyber incidents, failures of telecommunications networks, banking systems or Payment Processors, industrial action or acts of government.

Personal Information has the meaning given in the Privacy Act 1988 (Cth), as amended from time to time.

Privacy Policy means Wonder Group's Privacy Policy, as amended from time to time.

Wonder Group, WW, we, our and us mean This is Wonder Group International ABN 33 618 065 197, including its successors and permitted assigns.

5. Interpretation

Unless the context otherwise requires:

(a) headings are for convenience only and do not affect interpretation;

(b) the singular includes the plural and the plural includes the singular;

(c) words importing one gender include every gender;

(d) a reference to a person includes an individual, company, corporation, partnership, trust, incorporated association, government authority and any other legal entity;

(e) a reference to legislation includes any amendment, replacement or re-enactment of that legislation and any subordinate legislation made under it;

(f) the words include, includes, including and similar expressions are to be interpreted as meaning including without limitation;

(g) a reference to a document includes any amendment, variation or replacement of that document;

(h) references to dollars or "$" are references to Australian Dollars (AUD) unless otherwise expressly stated;

(i) a reference to writing includes electronic communications and records;

(j) a reference to the Platform includes any future version, update, replacement or successor platform operated by Wonder Group;

(k) where these Payment Services Terms confer a discretion on Wonder Group, that discretion may be exercised acting reasonably unless these Payment Services Terms expressly provide otherwise;

(l) where Wonder Group is entitled to take action to protect the Platform, Users or Payment Services, Wonder Group may take any action it reasonably considers appropriate in the circumstances, subject to applicable law;

(m) where an obligation is imposed on a Customer or Vendor jointly, that obligation is joint and several where applicable; and

(n) if any provision of these Payment Services Terms is held to be invalid or unenforceable, the remaining provisions continue in full force and effect.

PART 3 – PAYMENT PROCESS

6. Booking Confirmation

6.1 Booking Requests

A Customer may submit a Booking Request to a Vendor through the Platform.

Submission of a Booking Request does not create a binding agreement between the Customer and the Vendor.

6.2 Booking Acceptance

A Booking Request is accepted only when the Vendor expressly confirms its acceptance through the Platform or by another method approved by Wonder Group.

A Vendor may accept or decline any Booking Request in accordance with the Vendor Terms and Conditions.

6.3 Booking Confirmation

A Booking becomes a Confirmed Booking only when all of the following have occurred:

(a) the Vendor has accepted the Booking Request;

(b) the Customer has successfully completed payment of the required Booking Deposit or other payment required for confirmation;

(c) the payment has been successfully authorised and confirmed by Wonder Group or its nominated payment processor; and

(d) Wonder Group has issued a booking confirmation through the Platform.

Until all of the above requirements have been satisfied, no Booking is confirmed.

6.4 Payment Failure

If payment is declined, reversed, cancelled, expires or otherwise fails before confirmation, Wonder Group may cancel the pending Booking without liability.

7. Customer Payments

7.1 Payment Methods

Customers may pay using payment methods approved by Wonder Group from time to time, including payment cards, digital wallets or other electronic payment methods made available through the Platform.

Wonder Group may add, remove or modify available payment methods at any time.

7.2 Payment Authority

By providing a payment method, the Customer:

(a) represents that they are authorised to use that payment method;

(b) authorises Wonder Group and its payment processors to charge that payment method for all amounts payable in connection with the Booking;

(c) authorises any additional charges properly payable under these Payment Terms, including approved Booking modifications, applicable taxes, chargebacks, payment reversals or other authorised adjustments.

7.3 Currency

Payments will be processed in the currency displayed during checkout unless otherwise specified.

Where currency conversion occurs, exchange rates and foreign transaction fees may be determined by the Customer's financial institution or payment provider, and Wonder Group is not responsible for those charges.

7.4 Cleared Funds

A payment is not regarded as received until cleared funds have been successfully received by Wonder Group or its authorised payment processor.

Wonder Group may treat pending, disputed or reversible transactions as unpaid until cleared.

8. Booking Deposits and Balance Payments

8.1 Booking Deposits

Where permitted by the Vendor, a Customer may secure a Booking by paying a Booking Deposit.

The Booking Deposit amount will be displayed before payment.

8.2 Balance Payments

Where a Booking Deposit has been paid, the remaining balance must be paid by the due date specified by the Vendor or communicated through the Platform.

8.3 Failure to Pay Balance

If a Customer fails to pay the outstanding balance by the applicable due date, the Vendor may, in accordance with its Booking Terms:

(a) extend the payment deadline;

(b) cancel the Booking;

(c) apply its cancellation policy;

(d) retain some or all of the Booking Deposit where permitted by applicable law; or

(e) take any other action permitted under the Vendor Terms.

Wonder Group acts solely as payment facilitator and is not responsible for determining the commercial outcome between the Customer and the Vendor.

9. Vendor Account Balance

9.1 Vendor Account

Wonder Group may maintain a transaction ledger or Vendor Account Balance for each Vendor for administrative and settlement purposes.

9.2 Nature of Vendor Account Balance

The Vendor Account Balance:

(a) is an internal accounting record only;

(b) does not constitute a bank account;

(c) does not constitute a trust account;

(d) does not constitute an escrow account;

(e) does not accrue interest unless expressly agreed by Wonder Group.

9.3 Adjustments

Wonder Group may credit or debit a Vendor Account Balance to reflect:

(a) Customer payments;

(b) Marketplace Fees;

(c) refunds;

(d) chargebacks;

(e) payment reversals;

(f) taxes;

(g) agreed adjustments;

(h) recoverable losses;

(i) any other amount authorised under these Payment Terms or the Vendor Terms.

10. Marketplace Fees

10.1 Fees

Vendors agree to pay the Marketplace Fees specified in the applicable Vendor Terms, Fee Schedule or other agreement with Wonder Group.

10.2 Deduction Authority

The Vendor irrevocably authorises Wonder Group to deduct Marketplace Fees and any other authorised deductions directly from Customer payments before calculating the Vendor Payout.

10.3 Additional Deductions

Wonder Group may also deduct amounts reasonably payable by the Vendor including:

(a) payment processing costs where agreed;

(b) approved refunds;

(c) chargebacks;

(d) payment reversal amounts;

(e) taxes required to be withheld by law;

(f) promotional contributions agreed by the Vendor;

(g) other amounts authorised under these Payment Terms.

11. Payment Waterfall

Unless otherwise agreed in writing, Customer payments will generally be applied in the following order:

(a) applicable taxes required by law;

(b) payment processor charges (where recoverable);

(c) Marketplace Fees;

(d) authorised deductions;

(e) approved refunds or chargeback recoveries;

(f) the remaining Vendor Payout.

Wonder Group may vary the order of deductions where reasonably necessary to comply with law, payment processor requirements or operational requirements.

12. Vendor Payouts

12.1 General

Subject to these Payment Terms, Wonder Group will initiate payment of the Vendor Payout after:

(a) cleared funds have been received;

(b) Marketplace Fees have been deducted;

(c) operational processing has been completed;

(d) applicable verification or compliance checks have been completed; and

(e) there is no applicable Payment Hold.

12.2 Processing Time

Wonder Group aims to initiate Vendor Payouts within a reasonable period following completion of the matters referred to in clause 12.1.

Processing times are estimates only and may vary depending on payment processors, financial institutions, verification requirements, weekends, public holidays and other operational factors.

12.3 No Guarantee

Wonder Group does not guarantee that a Vendor Payout will occur within any specific timeframe.

13. Payment Holds

Wonder Group may place a temporary hold on any Customer payment or Vendor Payout where it reasonably considers it necessary to:

(a) investigate fraud;

(b) investigate a dispute;

(c) comply with applicable law;

(d) comply with a court order;

(e) comply with regulatory obligations;

(f) investigate chargebacks;

(g) verify Customer or Vendor identity;

(h) complete AML or sanctions screening;

(i) protect the integrity or security of the Platform; or

(j) protect Wonder Group, Customers, Vendors or third parties from financial loss.

A Payment Hold will continue for as long as Wonder Group reasonably considers necessary to resolve the relevant issue.

PART 3 – REFUNDS, PAYMENT REVERSALS & MARKETPLACE PROTECTION

14. Refunds

14.1 General

Wonder Group facilitates the processing of refunds on behalf of Vendors but does not determine whether a Customer is entitled to a refund unless required by applicable law or these Payment Services Terms.

Unless otherwise required by law, the Vendor is solely responsible for determining whether a refund should be approved under its Booking Terms.

14.2 Refund Requests

A Customer requesting a refund must submit the request through the Platform or by another method approved by Wonder Group.

Wonder Group may request additional information from the Customer or Vendor before facilitating any refund.

14.3 Vendor Approval

Subject to clause 14.4, no refund will be processed unless the Vendor has authorised the refund.

The Vendor must notify Wonder Group of the amount approved for refund and any applicable deductions under the Vendor's Booking Terms.

14.4 Wonder Group Override Rights

Notwithstanding any other provision of these Payment Services Terms, Wonder Group may approve, refuse, suspend or process a refund without the Vendor's prior approval where Wonder Group reasonably considers such action necessary to:

(a) comply with applicable law;

(b) comply with an order of a court, tribunal or regulatory authority;

(c) comply with the requirements of a Payment Processor, card scheme or financial institution;

(d) respond to fraud, suspected fraud or unlawful activity;

(e) protect the integrity, security or reputation of the Platform;

(f) prevent financial loss to Wonder Group or Users; or

(g) comply with these Payment Services Terms or the Platform Terms.

14.5 Refund Source

Where a refund is approved, the Vendor authorises Wonder Group to:

(a) deduct the refund amount from any current or future Vendor Payout;

(b) debit the Vendor Account Balance;

(c) recover the amount from the Vendor by any other lawful means where insufficient funds are available.

14.6 Refund Processing

Wonder Group will use reasonable efforts to initiate an approved refund within a reasonable time after:

(a) the Vendor has authorised the refund (where applicable);

(b) the relevant funds have been received by Wonder Group; and

(c) all compliance or operational requirements have been satisfied.

Actual processing times depend on Payment Processors and financial institutions.

15. Chargebacks

15.1 Chargebacks

Where a Customer initiates a chargeback or payment dispute through a Payment Processor or financial institution, Wonder Group may immediately:

(a) suspend any Vendor Payout;

(b) place a Payment Hold on the disputed amount;

(c) debit the Vendor Account Balance;

(d) offset the disputed amount against future Vendor Payouts;

(e) request information from the Vendor;

(f) take any other reasonable action necessary to investigate or respond to the chargeback.

15.2 Vendor Cooperation

The Vendor must promptly provide all information reasonably requested by Wonder Group in relation to a chargeback, including contracts, invoices, correspondence, proof of service, photographs or any other evidence.

Failure to cooperate may result in Wonder Group determining the dispute based on the information available.

15.3 Liability for Chargebacks

Unless caused by Wonder Group's fraud, wilful misconduct or breach of these Payment Services Terms, the Vendor remains responsible for chargebacks arising from:

(a) the Vendor Services;

(b) cancellation disputes;

(c) service quality disputes;

(d) non-delivery;

(e) unauthorised transactions attributable to the Vendor; or

(f) any act or omission of the Vendor.

16. Payment Reversals

Wonder Group may reverse, recover or adjust any payment where:

(a) funds are not successfully received;

(b) a payment is reversed by a Payment Processor;

(c) a payment was made in error;

(d) duplicate payments have occurred;

(e) fraud or suspected fraud is identified;

(f) a legal obligation requires reversal;

(g) the Vendor was not entitled to receive the payment.

Where reasonably practicable, Wonder Group will notify the affected User before or shortly after making the adjustment.

17. Fraud Prevention and Compliance

17.1 Verification

Wonder Group may conduct identity verification, transaction monitoring, fraud screening, sanctions screening and other compliance activities in relation to any Customer, Vendor or payment.

17.2 Additional Information

Wonder Group may require additional information or documentation before processing or releasing any payment.

Failure to provide requested information within a reasonable time may result in payment delays, Payment Holds or suspension of payment services.

17.3 Suspicious Transactions

Wonder Group may reject, suspend, delay or cancel any transaction that it reasonably believes:

(a) involves fraud or suspected fraud;

(b) breaches applicable law;

(c) may expose Wonder Group or Users to financial loss;

(d) circumvents the Platform;

(e) breaches these Payment Services Terms.

Wonder Group is not liable for losses arising from actions taken in good faith under this clause.

18. Payment Holds and Reserves

18.1 Payment Holds

In addition to clause 13, Wonder Group may place a Payment Hold where reasonably necessary to protect the Platform, Users or Wonder Group.

18.2 Payment Reserves

Wonder Group may require a Vendor to maintain a Payment Reserve where Wonder Group reasonably considers the Vendor presents an increased financial, operational or regulatory risk.

Factors may include:

(a) transaction value;

(b) chargeback history;

(c) fraud risk;

(d) new Vendor status;

(e) unusual transaction activity;

(f) compliance concerns;

(g) any other legitimate risk factor.

Wonder Group will determine the amount and duration of any Payment Reserve acting reasonably.

19. Marketplace Integrity and Non-Circumvention

19.1 Platform Payments

Except where Wonder Group has expressly agreed otherwise in writing, all payments for Bookings introduced through the Platform must be processed through the Platform.

19.2 Circumvention

A Vendor must not directly or indirectly encourage, request or induce a Customer to make payment outside the Platform for the purpose of avoiding Marketplace Fees or otherwise circumventing the Platform.

Likewise, a Customer must not knowingly participate in any arrangement intended to avoid the Platform's payment process.

19.3 Consequences

Without limiting any other rights, Wonder Group may:

(a) suspend or terminate Accounts;

(b) recover unpaid Marketplace Fees;

(c) withhold Vendor Payouts to the extent reasonably necessary;

(d) remove Listings;

(e) terminate Vendor participation in the Platform; or

(f) take any other action reasonably necessary to protect the Platform.

20. Payment Integrity

Wonder Group may refuse, suspend, delay or decline any payment or settlement where it reasonably believes such action is necessary to:

(a) maintain the integrity of the Platform;

(b) protect Customers or Vendors;

(c) prevent fraud or financial crime;

(d) enforce these Payment Services Terms;

(e) comply with applicable law;

(f) protect Wonder Group from financial or reputational harm.

Nothing in these Payment Services Terms requires Wonder Group to process a transaction that it reasonably considers unlawful, fraudulent or inconsistent with the safe operation of the Platform.

PART 4 – LIABILITY & GENERAL PROVISIONS

22. Disclaimer of Vendor Services

22.1 Marketplace Role

Wonder Group provides the Platform and the Payment Services to facilitate transactions between Customers and Vendors. Except as expressly stated in these Payment Services Terms, Wonder Group does not sell, provide, supervise, control, endorse or guarantee any Vendor Services.

22.2 Contractual Relationship

The Customer acknowledges that each Booking creates a separate contract directly between the Customer and the Vendor.

Wonder Group is not a party to that contract solely because it operates the Platform or facilitates payment.

22.3 No Responsibility for Vendor Performance

Wonder Group is not responsible for:

(a) the performance, quality, safety or legality of Vendor Services;

(b) the acts or omissions of a Vendor;

(c) whether a Vendor completes a Booking;

(d) representations made by a Vendor;

(e) delays or cancellations by a Vendor; or

(f) losses arising from the Vendor's failure to perform its contractual obligations.

22.4 No Guarantee

Wonder Group does not guarantee:

(a) that any Vendor will accept a Booking;

(b) that Vendor Services will meet a Customer's expectations;

(c) uninterrupted availability of the Platform or Payment Services; or

(d) that payment processing will always occur without delay.

23. Limitation of Liability

23.1 Australian Consumer Law

Nothing in these Payment Services Terms excludes, restricts or modifies any consumer guarantee, statutory right or other protection that cannot lawfully be excluded or limited under applicable law, including the Australian Consumer Law.

23.2 Excluded Loss

To the maximum extent permitted by law, Wonder Group is not liable for any indirect, incidental, consequential, exemplary, special or punitive loss or damage, including loss of profits, revenue, goodwill, opportunity, anticipated savings, business interruption or loss of data.

23.3 Payment Services

Subject to clause 23.1, Wonder Group's liability arising out of or in connection with the Payment Services is limited to direct loss resulting from Wonder Group's breach of these Payment Services Terms.

23.4 Liability Cap

To the maximum extent permitted by law, Wonder Group's aggregate liability arising from any single Booking or related series of transactions will not exceed the total Marketplace Fees actually received by Wonder Group in connection with that Booking.

23.5 Third Parties

Wonder Group is not responsible for the acts or omissions of Payment Processors, financial institutions, telecommunications providers or other third parties outside its reasonable control.

24. Indemnities

24.1 Customer Indemnity

The Customer indemnifies Wonder Group against any loss, liability, cost, damage or expense reasonably incurred arising from:

(a) the Customer's breach of these Payment Services Terms;

(b) misuse of the Platform;

(c) fraud or unlawful conduct by the Customer;

(d) infringement of any third-party rights by the Customer.

24.2 Vendor Indemnity

The Vendor indemnifies Wonder Group against any loss, liability, cost, damage or expense reasonably incurred arising from:

(a) the Vendor Services;

(b) the Vendor's breach of these Payment Services Terms or the Vendor Terms and Conditions;

(c) chargebacks attributable to the Vendor;

(d) claims by Customers relating to the Vendor Services;

(e) misleading or deceptive conduct;

(f) infringement of third-party rights;

(g) breach of applicable law by the Vendor.

24.3 Scope

Each indemnity under this clause is reduced to the extent that the relevant loss was caused by Wonder Group's fraud, wilful misconduct or material breach of these Payment Services Terms.

25. Suspension of Payment Services

Wonder Group may suspend, restrict or terminate access to the Payment Services immediately where it reasonably believes that:

(a) these Payment Services Terms have been breached;

(b) fraud or unlawful activity has occurred or is suspected;

(c) continued processing would expose Wonder Group, Customers or Vendors to financial or legal risk;

(d) required verification has not been completed;

(e) a Payment Processor has suspended or restricted payment processing;

(f) suspension is necessary to comply with applicable law or a lawful direction of a government authority.

Where reasonably practicable, Wonder Group will notify the affected User of the suspension.

26. Termination

Termination of a User's Platform Account does not affect:

(a) any payment already processed;

(b) any obligation to pay Marketplace Fees;

(c) any outstanding Vendor Payout;

(d) any approved refund;

(e) any Payment Hold;

(f) any accrued rights or obligations existing before termination.

Wonder Group may retain information reasonably required to complete outstanding payment obligations or comply with legal requirements.

27. Changes to Payment Services

Wonder Group may modify, expand, suspend or discontinue any aspect of the Payment Services from time to time to:

(a) improve the Platform;

(b) introduce new payment functionality;

(c) respond to legal or regulatory requirements;

(d) improve security or fraud prevention; or

(e) support operational requirements.

Where a change materially affects Users' rights or obligations, Wonder Group will provide reasonable notice in accordance with the Platform Terms.

28. Taxes

Each Customer and Vendor is solely responsible for determining and complying with its own taxation obligations arising from a Booking.

Wonder Group may collect, withhold or remit taxes where required by applicable law.

29. Third-Party Payment Processors

Payment processing may be performed by one or more third-party Payment Processors appointed by Wonder Group.

Users acknowledge that:

(a) separate terms may apply to those services;

(b) Wonder Group is not responsible for services provided directly by a Payment Processor; and

(c) payment processing may be delayed or interrupted by events outside Wonder Group's reasonable control.

30. Force Majeure

Wonder Group is not liable for any delay or failure to perform its obligations under these Payment Services Terms where the delay or failure results from events beyond its reasonable control, including natural disasters, pandemics, cyber incidents, industrial disputes, war, acts of government, failures of financial institutions, Payment Processors or telecommunications services.

31. Electronic Communications

Users consent to receiving notices, statements, payment confirmations, invoices and other communications electronically through the Platform or by email.

Electronic records maintained by Wonder Group constitute evidence of transactions unless proven otherwise.

32. Notices

Any notice under these Payment Services Terms must be given by:

(a) email;

(b) Platform notification;

(c) another electronic communication method approved by Wonder Group.

A notice is taken to have been received when transmitted, unless the sender receives notice that delivery has failed.

33. Assignment

A User may not assign or transfer any rights or obligations under these Payment Services Terms without Wonder Group's prior written consent.

Wonder Group may assign or transfer its rights and obligations to a related body corporate, successor entity or purchaser of the Platform, provided such assignment does not materially diminish Users' rights under these Payment Services Terms.

34. Entire Agreement

These Payment Services Terms, together with the Platform Terms, Vendor Terms and Conditions, Customer Booking Terms and any documents expressly incorporated by reference, constitute the entire agreement between Wonder Group and the User regarding the Payment Services.

35. Severability

If any provision of these Payment Services Terms is found to be invalid, illegal or unenforceable, that provision will be severed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

36. Waiver

A failure or delay by Wonder Group to exercise any right under these Payment Services Terms does not constitute a waiver of that right.

A waiver is effective only if it is in writing.

37. Governing Law and Jurisdiction

These Payment Services Terms are governed by the laws of New South Wales, Australia.

The parties submit to the non-exclusive jurisdiction of the courts of New South Wales and the courts competent to hear appeals from those courts, subject to any mandatory rights available to consumers under applicable law.

Nothing in this clause prevents proceedings from being commenced in another jurisdiction where required by applicable law.

38. Dispute Resolution

Before commencing legal proceedings (other than for urgent interlocutory relief), the parties agree to use reasonable endeavours to resolve any dispute arising under these Payment Services Terms through good faith negotiations.

Nothing in this clause limits Wonder Group's right to:

(a) suspend Payment Services;

(b) place a Payment Hold;

(c) recover outstanding amounts;

(d) seek urgent injunctive or equitable relief; or

(e) comply with legal or regulatory obligations.

39. Contact Information

Questions regarding these Payment Services Terms or the Payment Services may be directed to:

Wonder Group International

Email: info@thisiswondergroup.com

Registered Office: 5 George Street, North Strathfield NSW 2137

Version: 1.0

Effective Date: 1 June 2025

SCHEDULE 1

OPERATIONAL PAYMENT RULES

Version: 1.0

This Schedule forms part of the Wonder Group International Marketplace Payment Services Agreement ("Payment Services Terms").

Unless otherwise defined, capitalised terms have the meanings given in the Payment Services Terms.

1. Purpose

This Schedule sets out the operational rules governing payment processing, settlement and administration of payments through the Platform.

Wonder Group may update this Schedule from time to time in accordance with the Payment Services Terms where reasonably necessary to improve the operation, security or functionality of the Platform.

2. Supported Payment Methods

Customers may make payments using payment methods approved by Wonder Group from time to time, which may include:

• Visa
• Mastercard
• American Express
• Apple Pay
• Google Pay
• Bank transfer (where available)
• Digital wallets approved by Wonder Group
• Other payment methods published on the Platform Wonder Group may introduce or remove payment methods without prior notice where reasonably necessary.

3. Booking Payment Types

The Platform currently supports the following payment types:

(a) Full payment at the time of Booking;

(b) Booking Deposit;

(c) Balance Payment.

Unless expressly published by Wonder Group, instalment payment arrangements are not supported.

4. Booking Confirmation

A Booking becomes a Confirmed Booking only when:

(a) the Vendor has accepted the Booking Request;

(b) the required payment has been successfully authorised;

(c) Cleared Funds have been received or confirmed in accordance with Wonder Group's payment procedures; and

(d) Wonder Group issues a Booking Confirmation through the Platform.

5. Payment Processing

Payment transactions are processed through one or more authorised Payment Processors appointed by Wonder Group.

Processing times may vary depending upon:

• financial institutions;
• Payment Processors;
• payment method;
• fraud reviews;
• identity verification;
• weekends;
• public holidays;
• regulatory requirements. Wonder Group does not guarantee specific payment processing times.

6. Vendor Payouts

Vendor Payouts are initiated only after:

(a) Cleared Funds have been received;

(b) Marketplace Fees have been deducted;

(c) any applicable Payment Hold has been lifted;

(d) operational and compliance checks have been completed.

Wonder Group may determine the timing and frequency of Vendor Payouts acting reasonably.

Vendor Payout frequencies may include:

• per Booking;
• weekly;
• fortnightly;
• monthly; or
• another frequency agreed with the Vendor.

7. Vendor Bank Accounts

Each Vendor must maintain accurate banking details.

The Vendor is solely responsible for ensuring those details remain current.

Wonder Group may require identity verification before processing changes to banking details.

Wonder Group is not responsible for payment delays arising from inaccurate banking information supplied by a Vendor.

8. Marketplace Fees

Marketplace Fees are deducted before calculating the Vendor Payout.

Additional deductions may include:

• agreed payment processing costs;
• approved refunds;
• chargebacks;
• taxes required by law;
• promotional contributions agreed by the Vendor;
• authorised offsets;
• other deductions permitted under the Payment Services Terms.

9. Payment Holds

Wonder Group may place a Payment Hold where reasonably necessary for:

• fraud prevention;
• dispute investigation;
• identity verification;
• compliance reviews;
• sanctions screening;
• regulatory obligations;
• payment reversals;
• Platform security;
• operational integrity. Payment Holds remain in place until Wonder Group reasonably determines the relevant issue has been resolved.

10. Refund Processing

Refunds are generally processed in the following sequence:

Step 1 — Customer submits refund request.

Step 2 — Vendor determines refund entitlement (unless Wonder Group exercises its override rights under the Payment Services Terms).

Step 3 — Vendor authorises the refund.

Step 4 — Wonder Group receives or recovers the refundable amount.

Step 5 — Wonder Group initiates the Customer refund.

Actual refund processing times depend upon financial institutions and Payment Processors.

11. Chargebacks

Where a chargeback occurs, Wonder Group may:

• suspend Vendor Payouts;
• debit the Vendor Account Balance;
• offset future Vendor Payouts;
• request supporting documentation;
• recover associated costs where permitted by the Payment Services Terms.

12. Identity Verification

Wonder Group may require Customers or Vendors to complete identity verification before:

• processing payments;
• releasing Vendor Payouts;
• changing banking details;
• processing high-value transactions;
• removing Payment Holds. Verification requirements may change from time to time.

13. Payment Limits

Wonder Group may establish operational limits relating to:

• maximum transaction values;
• daily payment volumes;
• Vendor Payout thresholds;
• high-risk jurisdictions;
• payment frequency;
• other operational or regulatory requirements. Current limits (if any) will be published on the Platform or otherwise communicated to affected Users.

14. Supported Currencies

Wonder Group may support one or more currencies.

The currencies available for a particular Booking will be displayed during the payment process.

Exchange rates and foreign transaction fees imposed by financial institutions or Payment Processors remain the responsibility of the Customer or Vendor, as applicable.

15. Payment Communications

Wonder Group may issue electronic communications relating to payments, including:

• payment confirmations;
• Booking confirmations;
• invoices;
• tax invoices;
• remittance advices;
• refund confirmations;
• payment status updates;
• Vendor Payout notifications. Electronic communications are deemed received in accordance with the Payment Services Terms.

16. Operational Changes

Wonder Group may amend this Schedule where reasonably necessary to:

• improve Platform functionality;
• introduce new payment methods;
• respond to changes in law or regulation;
• improve fraud prevention;
• improve payment security;
• enhance operational efficiency;
• support new Marketplace Services. Material changes will be communicated in accordance with the Payment Services Terms.

Operational Note

The operational processes described in this Schedule are intended to assist in the administration of the Platform and do not limit Wonder Group's rights under the Payment Services Terms to take any action reasonably necessary to comply with applicable law, protect Users, maintain the integrity of the Platform or manage operational, financial or regulatory risk.

SCHEDULE 2

PAYMENT EVENT MATRIX

Version: 1.0

This Schedule forms part of the Marketplace Payment Services Agreement and is intended to assist in the operational administration of payment events occurring on the Platform.

Where there is any inconsistency between this Schedule and the operative provisions of the Payment Services Terms, the Payment Services Terms prevail.

Operational Principles

The following operational principles apply to every payment event administered through the Platform:

1. Wonder Group acts solely as the operator of the Platform and the provider of Payment Services.
2. Wonder Group does not become the supplier of Vendor Services or a party to the Booking solely because it facilitates payment.
3. Operational actions taken by Wonder Group under this Schedule are administrative in nature and do not determine the underlying contractual rights of the Customer or Vendor unless expressly provided in the Payment Services Terms or required by applicable law.
4. Wonder Group may depart from the operational processes described in this Schedule where reasonably necessary to:

• comply with applicable law;
• comply with Payment Processor requirements;
• prevent fraud or financial crime;
• protect Users;
• protect the integrity or security of the Platform; or
• respond to exceptional operational circumstances.

1. Nothing in this Schedule limits any right, discretion or remedy available to Wonder Group under the Marketplace Payment Services Agreement, the Platform Terms, the Vendor Terms and Conditions, the Customer Booking Terms or applicable law.