TECHNOLOGY GOVERNANCE & COOKIE POLICY
Version: 1.0
Effective Date: 1 June 2025
Governing Law: New South Wales, Australia
PART 1 – INTRODUCTION
1. Purpose
1.1 Wonder Group International Pty Ltd ABN 33 618 065 197 ("Wonder Group", "WW", "we", "our" or "us") operates a technology-enabled digital ecosystem comprising online marketplaces, digital publications, concierge services, payment services, customer and vendor portals, Software-as-a-Service (SaaS) products and other digital services.
1.2 To support these services, Wonder Group uses cookies and other Digital Technologies to:
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operate and secure the Platform;
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authenticate Users;
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facilitate Bookings and Marketplace Services;
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provide Commercial Services;
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improve user experience;
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analyse Platform performance;
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personalise content and recommendations;
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support Artificial Intelligence (AI) functionality;
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measure marketing effectiveness; and
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comply with legal and regulatory obligations. 1.3 This Technology Governance & Cookie Policy explains:
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what Digital Technologies are;
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how they are used;
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how Users can manage their preferences;
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the principles governing Wonder Group's use of Digital Technologies. 1.4 This Policy should be read together with:
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Platform Terms of Use
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Privacy Policy
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AI Services Standards
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Acceptable Use Policy
2. Scope
This Policy applies to all Wonder Group digital products and services, including:
- Wedded Wonderland Marketplace
- Digital Magazine
- Concierge Services
- Customer Portal
- Vendor Portal
- Payment Services
- Commercial Services
- SaaS Products
- Mobile Applications (when introduced)
- APIs and integrations
- Future digital products operated by Wonder Group
3. Technology Governance Statement
Wonder Group is committed to using Digital Technologies responsibly.
Our objective is to balance:
- security;
- privacy;
- transparency;
- innovation;
- user experience;
- operational efficiency;
- legal compliance. Digital Technologies are implemented in accordance with the governance principles described in this Policy.
4. Definitions
Cookies
Cookies are small text files stored on a User's browser or device that help websites recognise Users, remember preferences and support Platform functionality.
Digital Technologies
Digital Technologies means cookies and other technologies used to recognise devices, support Platform functionality, improve security, personalise user experiences, analyse Platform usage and enhance Wonder Group's digital ecosystem.
Digital Technologies include, without limitation:
- cookies;
- pixels;
- web beacons;
- browser storage;
- local storage;
- session storage;
- software development kits (SDKs);
- device identifiers;
- APIs;
- similar technologies.
Personal Information
Has the meaning given in the Privacy Policy and applicable privacy laws.
PART 2 – TECHNOLOGY GOVERNANCE PRINCIPLES
Wonder Group manages Digital Technologies in accordance with the following principles.
5. Transparency
We seek to explain clearly how Digital Technologies are used and why they are necessary.
6. Privacy by Design
Privacy considerations are incorporated into the design, implementation and operation of Digital Technologies wherever reasonably practicable.
7. Security by Design
Digital Technologies are implemented to support the security, integrity and resilience of the Platform.
8. User Choice
Where required by applicable law, Users are provided with meaningful choices regarding the use of non-essential Digital Technologies.
9. Responsible Innovation
Wonder Group continually develops new digital products and technologies.
New Digital Technologies are assessed before implementation to promote responsible innovation and compliance with applicable laws.
10. Continuous Improvement
Wonder Group periodically reviews Digital Technologies to improve:
- Platform performance;
- security;
- customer experience;
- accessibility;
- Marketplace functionality.
11. Regulatory Compliance
Digital Technologies are implemented having regard to applicable privacy laws, consumer protection laws and industry standards.
PART 3 – DIGITAL TECHNOLOGIES
12. Our Use of Digital Technologies
Wonder Group uses Digital Technologies to support the operation, security and continuous improvement of its digital ecosystem.
Digital Technologies enable us to:
(a) provide Marketplace Services;
(b) operate Customer and Vendor Accounts;
(c) facilitate Bookings and Payment Services;
(d) deliver Commercial Services;
(e) provide Concierge Services;
(f) improve Platform performance;
(g) personalise user experiences;
(h) protect against fraud and cybersecurity threats;
(i) analyse Platform usage;
(j) support Artificial Intelligence (AI) functionality; and
(k) comply with applicable legal and regulatory obligations.
The specific Digital Technologies used may change as our Platform evolves.
13. Technology Governance Matrix
Wonder Group categorises Digital Technologies according to their purpose and governance requirements.
| Technology Category | Primary Purpose | Typical Technologies | Examples | User Control* |
|---|---|---|---|---|
| Essential Technologies | Operate and secure the Platform | Session cookies, authentication tokens, security cookies | User login, account authentication, payment processing, fraud prevention, security monitoring | Generally required for the Platform to function |
| Functional Technologies | Improve usability and remember user preferences | Preference cookies, local storage, browser storage | Language selection, saved preferences, accessibility settings | Usually optional and managed through the Cookie Preference Centre or browser settings |
| Analytics Technologies | Measure performance and improve services | Analytics cookies, event tracking, performance monitoring | Website analytics, user journey analysis, feature optimisation | Subject to consent where required by applicable law |
| Marketing Technologies | Measure advertising performance and provide relevant content | Advertising cookies, tracking pixels, conversion tags | Campaign attribution, remarketing, social media advertising, audience measurement | Subject to consent where required by applicable law |
| AI & Personalisation Technologies | Support intelligent Platform functionality | Behaviour models, recommendation engines, AI-assisted workflows | Vendor recommendations, personalised content, Concierge assistance, search optimisation | Managed in accordance with applicable law and User preferences where required |
* User controls may vary depending on the technology used, browser settings, device settings and applicable legal requirements.
14. Essential Technologies
Essential Technologies are necessary for the operation, security and integrity of the Platform.
These technologies support functions including:
(a) user authentication;
(b) account security;
(c) payment processing;
(d) fraud detection;
(e) session management;
(f) Platform stability;
(g) cybersecurity controls.
Because these technologies are necessary for the Platform to operate, disabling them may prevent some services from functioning correctly.
15. Functional Technologies
Functional Technologies improve the usability of the Platform by remembering User preferences and enhancing the customer experience.
Examples include:
(a) language preferences;
(b) regional settings;
(c) accessibility preferences;
(d) remembered form entries;
(e) saved user settings.
16. Analytics Technologies
Analytics Technologies help Wonder Group understand how Users interact with the Platform so that we can improve performance, accessibility and Marketplace Services.
Analytics information may include:
(a) pages visited;
(b) navigation paths;
(c) device type;
(d) browser type;
(e) session duration;
(f) feature usage;
(g) aggregated performance metrics.
Where reasonably practicable, analytics information is aggregated or de-identified before being used for reporting and service improvement.
Technologies used and your choice. We use PostHog and Google Analytics 4 (GA4) for product and performance analytics, and we capture marketing-attribution parameters (such as utm_*, gclid and fbclid) in first-party cookies prefixed ww_attr_ to understand which campaigns bring Users to the Platform. These operate on an opt-out basis: they are active by default and are disabled as soon as you decline analytics in the Cookie Preference Centre. Declining stops GA4 and PostHog capture and prevents attribution cookies from being written or read.
17. Marketing Technologies
Marketing Technologies help Wonder Group understand the effectiveness of advertising campaigns and deliver more relevant communications.
These technologies may support:
(a) campaign measurement;
(b) advertising attribution;
(c) remarketing;
(d) audience segmentation;
(e) social media integrations;
(f) promotional performance reporting.
Campaign attribution is performed using the marketing parameters and first-party cookies described in section 16, together with referral links (for example ?ref= or ?aff=), which set a first-party ww_affiliate cookie for up to 30 days so that a referring partner can be credited. These operate on the same opt-out basis and can be disabled by declining analytics in the Cookie Preference Centre.
Wonder Group does not sell Personal Information through the use of Marketing Technologies. Where third-party advertising technologies process Personal Information, they are managed in accordance with the Privacy Policy and applicable law.
18. AI & Personalisation Technologies
Wonder Group may use AI & Personalisation Technologies to enhance the operation of its digital ecosystem.
These technologies may assist with:
(a) personalised Vendor recommendations;
(b) Concierge support;
(c) content recommendations;
(d) intelligent search functionality;
(e) workflow automation;
(f) fraud detection;
(g) Platform optimisation;
(h) customer support enhancements.
Where AI & Personalisation Technologies involve the processing of Personal Information, Wonder Group will implement appropriate governance measures consistent with its Privacy Policy, AI Services Standards and applicable law.
PART 4 – DIGITAL SERVICE PROVIDERS & TECHNOLOGY ECOSYSTEM
19. Technology Ecosystem
Wonder Group delivers its digital products and services through a combination of internally developed technologies and services provided by carefully selected third-party technology providers ("Digital Service Providers").
Digital Service Providers support the operation, security, performance and continuous improvement of the Wonder Group digital ecosystem.
The specific providers used by Wonder Group may change from time to time as technology evolves or business requirements change.
20. Categories of Digital Service Providers
Depending on the services used by a User, Wonder Group may engage one or more categories of Digital Service Providers.
These categories may include:
(a) cloud hosting and infrastructure providers;
(b) payment processing providers;
(c) identity verification providers;
(d) customer relationship management (CRM) providers;
(e) analytics and reporting providers;
(f) marketing automation providers;
(g) communication and messaging providers;
(h) social media and advertising platforms;
(i) search and recommendation services;
(j) cybersecurity and fraud prevention providers;
(k) artificial intelligence and machine learning providers;
(l) mapping and location service providers;
(m) document management providers;
(n) software integration providers;
(o) customer support platforms; and
(p) other technology providers reasonably required to operate or improve the Platform.
Wonder Group may appoint, replace or discontinue Digital Service Providers without updating this Policy, provided such changes remain consistent with this Policy, the Privacy Policy and applicable law.
21. Purposes for Using Digital Service Providers
Digital Service Providers may assist Wonder Group to:
(a) operate and maintain the Platform;
(b) provide Marketplace Services;
(c) facilitate Commercial Services;
(d) deliver Concierge Services;
(e) authenticate Users;
(f) process Customer Payments;
(g) host and secure data;
(h) improve Platform performance;
(i) provide customer support;
(j) communicate with Users;
(k) analyse Platform usage;
(l) support AI-powered functionality;
(m) detect fraud and cybersecurity threats;
(n) comply with legal and regulatory obligations.
Digital Service Providers are engaged only where reasonably necessary to support the operation or improvement of the Wonder Group digital ecosystem.
22. Technology Governance Standards
Before engaging or implementing a Digital Service Provider, Wonder Group seeks to consider factors including:
(a) security;
(b) privacy;
(c) reliability;
(d) regulatory compliance;
(e) interoperability;
(f) operational resilience;
(g) scalability;
(h) user experience;
(i) business continuity.
Wonder Group periodically reviews Digital Service Providers as part of its ongoing technology governance programme.
23. International Technology Services
Some Digital Service Providers may process or store information in jurisdictions outside Australia.
Where this occurs, Wonder Group will take reasonable steps to ensure that information is handled consistently with:
(a) the Privacy Policy;
(b) applicable privacy laws;
(c) contractual safeguards where appropriate; and
(d) the Technology Governance Principles set out in this Policy.
24. Artificial Intelligence Providers
Wonder Group may engage AI technology providers to support intelligent Platform functionality.
AI providers may assist with:
(a) content recommendations;
(b) search optimisation;
(c) workflow automation;
(d) language translation;
(e) customer support;
(f) fraud detection;
(g) reporting and analytics;
(h) Platform improvements.
Wonder Group seeks to implement AI technologies responsibly and consistently with its AI Services Standards and applicable law.
25. Third-Party Terms
Certain Digital Service Providers operate under their own terms, conditions and privacy policies.
Where Users interact directly with third-party services through the Platform, those third-party terms may also apply.
Wonder Group is not responsible for the independent terms or practices of third-party providers, although Wonder Group seeks to engage providers that support appropriate standards of security, privacy and reliability.
PART 5 – USER CHOICE & TECHNOLOGY CONTROLS
26. Our Commitment to User Choice
Wonder Group is committed to providing Users with meaningful information and, where required by applicable law, meaningful choices regarding the use of non-essential Digital Technologies.
We recognise that different Users have different privacy preferences. Accordingly, we seek to provide reasonable mechanisms that allow Users to understand, manage and update their technology preferences while maintaining the security and functionality of the Platform.
27. Essential Digital Technologies
Certain Digital Technologies are essential for the operation of the Platform.
These technologies support functions including:
(a) user authentication;
(b) account security;
(c) fraud prevention;
(d) payment processing;
(e) Booking administration;
(f) system stability;
(g) cybersecurity;
(h) regulatory compliance.
Because these technologies are necessary for the operation of the Platform, they cannot generally be disabled through the Wonder Group Cookie Preference Centre.
Users may still configure certain browser settings; however, disabling essential technologies may prevent some or all Platform functionality from operating correctly.
28. Cookie Preference Centre
Where available, Wonder Group provides a Cookie Preference Centre that enables Users to manage preferences for non-essential Digital Technologies.
Depending on the User's jurisdiction and the services being used, the Preference Centre may allow Users to:
(a) accept or reject Analytics Technologies;
(b) manage Marketing Technologies;
(c) manage AI & Personalisation Technologies where user choice is available;
(d) review technology categories;
(e) withdraw or update previously provided consent.
Preference changes may not take effect immediately and may not affect technologies that have already been deployed prior to the change.
29. Browser & Device Controls
Most internet browsers and mobile devices allow Users to manage certain Digital Technologies directly.
Users may be able to:
(a) delete stored cookies;
(b) block future cookies;
(c) restrict third-party cookies;
(d) disable browser storage;
(e) manage mobile device permissions;
(f) reset advertising identifiers where supported by the device or operating system.
Wonder Group does not control browser or device settings and encourages Users to consult the relevant browser or device documentation for further information.
30. Withdrawal of Consent
Where Wonder Group relies on User consent for particular Digital Technologies, Users may withdraw that consent at any time by:
(a) updating their Cookie Preference Centre settings;
(b) adjusting browser or device settings where applicable;
(c) contacting Wonder Group using the contact details provided in this Policy.
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
31. Do Not Track & Similar Signals
Some browsers and devices transmit "Do Not Track" or similar privacy signals.
As there is currently no universally accepted industry standard governing these signals, Wonder Group may not respond consistently to all such requests.
Where applicable laws require recognition of specific privacy preference signals, Wonder Group will seek to comply with those legal requirements.
32. Jurisdiction-Specific Rights
Users located in certain jurisdictions may have additional rights relating to Digital Technologies, privacy or consent under applicable laws.
Where those laws apply, Wonder Group will seek to provide Users with the rights and choices required by the relevant legislation.
Nothing in this Policy limits any rights that cannot lawfully be excluded under applicable law.
PART 6 – TECHNOLOGY LIFECYCLE GOVERNANCE
33. Our Technology Governance Approach
Wonder Group recognises that Digital Technologies continually evolve.
Rather than treating technology governance as a one-time compliance exercise, Wonder Group manages Digital Technologies throughout their lifecycle to support security, privacy, transparency, operational resilience and continuous improvement.
This lifecycle applies to the introduction, operation, review and retirement of Digital Technologies used within the Wonder Group digital ecosystem.
34. Technology Lifecycle
Wonder Group generally manages Digital Technologies through the following lifecycle.
Stage 1 – Assessment
Before introducing new Digital Technologies, Wonder Group seeks to assess:
(a) the business purpose;
(b) the expected benefits;
(c) user impact;
(d) privacy implications;
(e) cybersecurity considerations;
(f) regulatory obligations;
(g) operational requirements.
Stage 2 – Evaluation
Where appropriate, Wonder Group evaluates proposed Digital Technologies having regard to factors including:
(a) security;
(b) privacy;
(c) reliability;
(d) scalability;
(e) interoperability;
(f) accessibility;
(g) user experience;
(h) vendor capability;
(i) business continuity.
Stage 3 – Implementation
Where approved, Digital Technologies are implemented using practices designed to support:
(a) Platform security;
(b) operational stability;
(c) responsible deployment;
(d) compliance with applicable law;
(e) integration with existing Platform services.
Stage 4 – Monitoring
Wonder Group periodically reviews Digital Technologies to:
(a) monitor performance;
(b) identify security risks;
(c) improve Platform functionality;
(d) assess user experience;
(e) evaluate operational effectiveness;
(f) respond to regulatory developments;
(g) support continuous improvement.
Stage 5 – Review & Retirement
Where appropriate, Wonder Group may:
(a) update technologies;
(b) replace technologies;
(c) discontinue technologies;
(d) retire obsolete technologies;
(e) migrate to improved solutions.
Where material changes affect Users' rights or technology preferences, Wonder Group will provide notice where required by applicable law.
35. Responsible Innovation
Wonder Group continually develops new Marketplace Services, Commercial Services, Concierge Services, SaaS products and AI-powered functionality.
When introducing new Digital Technologies, Wonder Group seeks to balance:
(a) innovation;
(b) customer experience;
(c) privacy;
(d) security;
(e) transparency;
(f) operational resilience;
(g) legal compliance.
Responsible innovation is an ongoing governance objective and forms part of Wonder Group's broader technology governance framework.
36. Continuous Improvement
Wonder Group regularly reviews this Policy and its technology governance practices to reflect:
(a) technological developments;
(b) cybersecurity risks;
(c) evolving customer expectations;
(d) changes in Marketplace Services;
(e) new Commercial Services;
(f) improvements to AI technologies;
(g) legal and regulatory developments;
(h) industry best practices.
PART 7 – GENERAL
37. Relationship with Other Policies
This Technology Governance & Cookie Policy forms part of Wonder Group's broader technology governance framework and should be read together with:
(a) the Platform Terms of Use;
(b) the Privacy Policy;
(c) the AI Services Standards;
(d) the Acceptable Use Policy;
(e) the Community Guidelines;
(f) any other policies or standards published by Wonder Group from time to time.
Where there is any inconsistency between this Policy and a mandatory requirement of applicable law, the applicable law prevails.
38. Policy Updates
Wonder Group may amend this Policy from time to time to reflect:
(a) new technologies;
(b) changes to Marketplace Services;
(c) changes to Commercial Services;
(d) new Concierge Services;
(e) changes to applicable law;
(f) cybersecurity developments;
(g) improvements to technology governance practices;
(h) operational requirements.
The latest version of this Policy will be published on the Platform together with its effective date.
Where required by applicable law, Wonder Group will provide appropriate notice before material changes take effect.
39. Questions & Contact
Questions regarding this Policy, Digital Technologies or technology governance practices may be directed to Wonder Group using the contact details published on the Platform or in the Privacy Policy.
Where a request relates to Personal Information or privacy rights, Wonder Group will manage the request in accordance with its Privacy Policy and applicable law.
40. Version Control
| Version | Effective Date | Description |
|---|---|---|
| 1.0 | 1 June 2025 | Initial release of the Technology Governance & Cookie Policy. |
Wonder Group may update the version number and effective date when publishing revisions to this Policy.
41. Governing Principles
This Policy reflects Wonder Group's commitment to operating a trusted, secure and technology-enabled digital ecosystem.
In implementing and managing Digital Technologies, Wonder Group seeks to:
(a) act transparently;
(b) respect User privacy;
(c) maintain appropriate security safeguards;
(d) promote responsible innovation;
(e) provide meaningful User choice where required by applicable law;
(f) continuously improve the Platform and associated services; and
(g) support the sustainable growth of the Wonder Group ecosystem.
These principles guide the interpretation and administration of this Policy but do not create independent contractual rights or obligations beyond those provided by applicable law or other applicable Wonder Group agreements.